Ticketr is free to use, with optional paid tiers for servers that want more headroom. Upgrades are bought per guild and unlock higher limits plus a few extra customisation options.
The free tier
The Free tier includes everything Ticketr does such as unlimited tickets, unlimited users, custom fields, close reasons, the web dashboard, and more with these limits:
- 7 ticket categories
- 2 panels
- 60-day transcript retention
Plan comparison
How limits are enforced
Limits are enforced when you create a new category or panel:
- If you reach your category limit, Ticketr refuses to create another category until you remove one or upgrade.
- If you reach your panel limit, the dashboard won’t let you deploy another panel.
If your subscription ends or you cancel, your guild returns to Free limits. Existing categories and panels remain, but you won’t be able to add new ones past the free caps.
How to upgrade
Upgrades are purchased through the Discord App Store on Ticketr’s bot page. You can find the store pages on the pricing page of the dashboard or directly through the bot’s Discord profile.
Once the subscription is active, Ticketr detects the entitlement automatically (usually within a minute) and your new limits and perks apply immediately.
Last modified on October 4, 2026
