> ## Documentation Index
> Fetch the complete documentation index at: https://docs.forwynn.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started

> Welcome to Ticketr! Learn how to invite, configure, and deploy Ticketr in your server.

Hey! Welcome to Ticketr's documentation. This page and adjacent guides will help you get your ticket system up and running quickly.

## Inviting Ticketr

In order to invite Ticketr, you must have the **Manage Server** permission in your Discord server. When authorizing, ensure you grant the required permissions:

* **Manage Channels**
* **View Channels** *(doesn't grant access to private channels)*
* **Send Messages** and **Send Messages in Threads**
* **Create Public and Private Threads**
* **Manage Threads**
* **Mention `@everyone`, `@here`, and All Roles**

<Tip>
  Some of these permissions are powerful. Here is why Ticketr requires them:

  | Permission | Why? |
  | :- | :- |
  | **Manage Channels** | Required if you use channel-based tickets instead of thread-based tickets. |
  | **Create & Manage Threads** | Required for creating, closing, and archiving ticket threads inside your panel channel. |
  | **Mention `@everyone`, `@here`, and All Roles** | Required to ping and grant access to assigned support roles when a ticket opens. |
</Tip>

## Information

### Official Links

<CardGroup cols={3}>
  <Card title="Status" href="https://status.forwynn.net" icon="chart-line">
    View real-time status and operational metrics for Ticketr.
  </Card>

  <Card title="Support Discord" href="https://discord.forwynn.net" icon="messages-question">
    Need help? Join our community and support server!
  </Card>

  <Card title="Invite Ticketr" href="https://discord.com/oauth2/authorize?client_id=1516583235591868516" icon="ticket">
    Want to add Ticketr now? Click here to authorize!
  </Card>
</CardGroup>

### Enabling or Disabling Tickets

Enabling and disabling tickets is simple:

1. Open the [Ticketr Dashboard](https://ticketr.forwynn.net/dashboard).
2. Select the server you manage.
3. Navigate to **System** and toggle **Ticket System Enabled**.

*(Alternatively, you can run `/settings` in Discord and toggle the status directly).*

### Recommended Setup Order

To get Ticketr production-ready, we recommend configuring your server in this order:

| Step | Why? |
| :- | :- |
| **1. Permissions & Roles** | Ensure only authorized staff members can view and manage support tickets. |
| **2. Ticket Categories** | Create categories for specific user needs (e.g., `Support`, `Billing`, `Report`). |
| **3. Log Channel** | Set a designated staff channel to track opened tickets, closures, and transcripts. |
| **4. Branding & Accents** | Customize panel visuals and embed colors <Badge color="violet" icon="sparkles">Plus / Pro</Badge> |
| **5. Deploy Panel** | Post your completed panel using `/ticket panel #channel` so members can open tickets. |


## Related topics

- [FAQ & Troubleshooting](/ticketr/faq.md)
- [Forwynn Documentation](/index.md)
- [Permissions](/ticketr/permissions.md)


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